Payments

The City of Arlington accepts the following payment methods

  • Cash is only accepted in person at City Hall.
  • Checks are accepted in person or by mail.
  • Credit Card (Visa, MasterCard and Discover Card) are accepted in person or by phone.
  • On-line Bill Pay you can set-up and manage your automatic payments or a one time payment using this option. You can pay using either a credit card or an electronic check. This is a safe and easy to use bill pay option. Log on to Xpress Bill Pay.

After Hours Drop Box Location

You can make your payment after hours in our drop box located at City Hall, 238 N. Olympic Ave. outside the main entrance.  Payments placed in the drop box will be posted the next business day.  Note:  Please do not place cash in the drop box.

Billing Cycles

Utility bills are processed on the 1st of each month for the prior month of service. Bills are due by the 20th of each month or the following Monday if the 20th falls on a weekend.

Penalties

Payment is due within 20 days of the Billing Date printed on the bill.  Payments are considered delinquent if the payment is not received by the Due Date shown on the bill.  Per the Arlington Municipal Code, a penalty of 5% shall be assessed against all delinquencies.

Payment Arrangements

If you wish to make a payment arrangement, please come to our office to fill out the appropriate paperwork or fill out the form online. Payment arrangements over the phone are not accepted. Payment arrangements must be made by 5:00 p.m. the day prior to shut off.