Reduced Utility RateS

New Customer Support Program

Payment Arrangement Application

(7-23-2020) The Governor issued Proclamation 20 – 23.7 which extended the prohibition of assessing late fees and disconnecting water service until October 15.
Payment Arrangement Application


Low Income Senior Citizens and Low Income Disabled Persons

The City of Arlington offers a 40% reduction in rates to qualified low income senior citizens and low income disabled customers for water, sewer, stormwater, and ambulance services provided by the City. The program includes both homeowners and renters who live in a primary residence receiving a separate Arlington utility bill for service.

Eligibility Requirements

  • Seniors must be 62 years old or older
  • Low Income yearly limits (Snohomish County, 2019) based upon number of family members in the residence:
    • 1-person, $38,750
    • 2-person, $44,300
    • 3-person, $49,850
    • 4-person, $55,350
    • 5-person, $59,800
    • 6-person, $64,250
    • 7-person, $68,650
    • 8-person, $73,100

The Reduced Utility Rate application is available for completion online. You may also pick up an application at the Finance Department, during regular business hours, 8:30 a.m. to 5:00 p.m. Monday through Friday.

Medicaid Exemption for Ambulance Utility Fee

Washington State requires the City to exempt those on Medicaid from an Ambulance Utility Fee. The City of Arlington requires proof of enrollment on Medicaid to apply the exemption. If you are eligible, please fill out the Medicaid Exemption application and return to the Finance Department for review and processing.