Who do I call if I have a sewer backup?

Call the Utilities Office at 360-403-3526 where personnel are on duty from 7:30 a.m. to 4 p.m. during the work week. If it is after working hours, call the Wastewater on-call phone at 360-913-1398. View information on how to cleanup after a sewer backup (PDF).

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1. Who do I call if I have a sewer backup?
2. Who do I call about odor problems?
3. I saw a truck dumping into one of your manholes, is this legal?
4. How do I determine if the backup is a City problem or a plumbing problem of my own?
5. Can I tour the Water Reclamation Facility?
6. How do I request an (as-built) drawing, sketch, and or pictures of my side sewer?
7. Are there normal household products that should not be flushed down the drain?
8. How do I dispose of grease?
9. How do sewer trucks and trailers un-clog and clean sewer mains?
10. How often is the sewer system cleaned?
11. Where can I get a copy of the Arlington Design and Construction Standards?
12. What will it cost me to connect to water and/or sewer? How much are your water and sewer connection fees?
13. What do I have to do to connect to city water and sewer utilities?
14. How do I schedule an inspection?