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1. My water pressure increased/decreased significantly, what do I do?

Most homes in this area have a Pressure Reducing Valve (PRV) located either in the house or in a vault outside. A PRV is part of your plumbing system and reduces the water pressure delivered to your to your home. As the PRV ages, it can begin to fail which is usually evident by either an increase or decrease in water pressure within the home. PRV failures can happen rapidly or slowly over time. It is strongly suggested that you inspect you PRV it to make sure it is still functioning, or hire a plumber to inspect the PRV.

View a brochure explaining PRV (PDF) and how it protects your plumbing fixtures. Failure to install a PRV or to inspect and adjust an existing PRV may cause damage to your plumbing fixtures. If you have any further questions about this increase/decrease in water pressure, please feel free to contact Arlington Public Works at 360-403-3526.

2. Where can I get a copy of the Arlington Design and Construction Standards?

Arlington's Design and Construction Standards can be downloaded from the Construction and Utility Applications page. 

3. What will it cost me to connect to water and/or sewer? How much are your water and sewer connection fees?

Whether you are inquiring about a new plat, single family/multi family residence or commercial/industrial business, please contact the Permit Center at 360-403-3551. There are a number of different factors involved such as; where the property is located, inside/outside city limits, recovery fees, sidewalk or road cuts, type of use, etc.

4. I need my water shut off! Can you shut off my water?

Learn how to shut off your water:

• If you are moving out of your residence / business call Utility Billing at the Finance Dept 360-403-3421 to stop an account.
• If you are doing repair work please call the Public Works Utilities Division at 360-403-3526.
• If you notice a broken water line during business hours of 7:30 a.m. to 4 p.m., please call the Public Works Utilities Division at 360-403-3526. If after hours call the emergency pager for water at 360-913-3862 - emergencies only - please leave detailed message.
• For sewer emergencies during business hours, call 360-403-3526. After hours call the emergency phone at 360-913-1398 - emergencies only.

Sewer emergencies can be any of the following:

• Plugged or backed up
• Sewer coming from a manhole
• Sewer station alarm is going off or the red light on

5. What do I have to do to connect to city water and sewer utilities?

For residential property, commercial or industrial property, please contact the Permit Center at 360-403-3551.

6. How do I schedule an inspection?

The inspection line phone number for Water is 360-403-3526. For Sewer it is 360-403-3508. For Stormwater it is 360-403-3523. Please give 48 hours notice.

7. How do I turn my water on?

If you are moving into a residence / business call Utility Billing at the Finance Department at 360-403-3421 to start an account. If you have finished doing repair work call the Public Works Department at 360-403-3526.

8. Is there fluoride in the water? What's in our water?

For information about our water, call the Water Resources Planner Planner at 360-403-3541.

9. How do I get a permit to purchase hydrant water?

Yes, please call the Public Works Department for cost and permit process at 360-403-3526.