The City of Arlington accepts the following payment methods
- Cash is only accepted in person at City Hall.
- Checks are accepted in person or by mail.
- Credit Card (Visa, MasterCard and Discover Card) are accepted in person or by phone.
- On-line Bill Pay you can set-up and manage your automatic payments or a one time payment using this option. You can pay using either a credit card or an electronic check. This is a safe and easy to use bill pay option. Log on to Xpress Bill Pay.
After Hours Drop Box Location
You can make your payment after hours in our drop box located at City Hall, 238 N. Olympic Ave. outside the main entrance. Payments placed in the drop box will be posted the next business day. Note: Please do not place cash in the drop box.
Currently the City of Arlington has two billing cycles.
- Cycle one is billed the 15th of every month
- Bills for this cycle are due the 5th of every month
- Cycle two is billed the 1st of every month
- Bills for this cycle are due the 20th of every month
Effective April 1, 2019 the City will synchronize our billing dates for utilities to a single cycle per month. This is being done to address limitations with our financial system that makes a single billing cycle for our utilities more effective.
- Cycle one customers received a letter in their February 15 and March 15 billings explaining the change and the impact to our customers. You can find the letter here Opens a New Window. .
- Cycle two customers received a letter in their February 1 and March 1 billings explaining the change and the impact to our customers. You can find the letter here Opens a New Window. .
Payment is due within 20 days of the Billing Date printed on the bill. Payments are considered delinquent if the payment is not received by the Due Date shown on the bill. Per the Arlington Municipal Code, a penalty of 5% shall be assessed against all delinquencies.
If you wish to make a payment arrangement, please come to our office to fill out the appropriate paperwork or fill out the form online Opens a New Window. .